Deal Pal Support

We're here to help!

Contact Us

For support, questions, or feedback:

info@dealpalapp.com

We typically respond within 24-48 hours

Frequently Asked Questions

How do I post a deal?

Tap the "+" button on the home screen, take or upload a photo of the deal, enter the details (price, store, location), and tap "Post". Your deal will be visible to other users in your area for 24 hours.

What are Gold Stars?

Gold Stars are a way to reward users who post helpful deals. When you find a great deal someone posted, tap the star icon to give them a Gold Star. Your total Gold Stars appear on your profile and show your reputation in the community.

How do I change my search radius?

On the home screen, tap the filter icon at the top. You can adjust your radius from 5km to 50km to see more or fewer deals based on how far you're willing to travel.

Why did my deal disappear?

All deals automatically expire after 24 hours to keep the feed fresh and relevant. This ensures users only see current deals that are likely still available.

Can I delete a deal I posted?

Yes! Go to your profile, find the deal, and tap the delete button. You can also mark deals as "Sold Out" if you notice they're no longer available.

How do I change my profile picture?

Go to your profile, tap "Settings", then "Change Profile Picture". You can take a new photo or choose one from your library.

Is Deal Pal free to use?

Yes! Deal Pal is completely free with no subscription fees or in-app purchases.

How do I report inappropriate content?

If you see content that violates our Terms of Service, please email us at info@dealpalapp.com with details. We take all reports seriously and will investigate promptly.

Can I change my username?

Currently, usernames cannot be changed after account creation. If you need to change your username, please contact support.

How do I delete my account?

Go to Settings → Account → Delete Account. This will permanently remove your account and all associated data.

Business Inquiries

For partnership opportunities, business inquiries, or media requests, please email:

info@dealpalapp.com